Status code 502

Started 18 Feb 2020
by TaWayneGlover
in Support Center
getting Unknown error Status 502

that's all I ran the downgrade same issue
Tue 18 Feb 2020 4:19 AM by snowdorf
I'm getting the same error message and I don't know why or how to fix it. I've been able to login without issue since at least December, haven't changed anything. Restarted compy, tried different servers to connect to. What else to do? Its been at least 10-15 mins i've been locked out

Unknown error, status code was 502
Tue 18 Feb 2020 4:20 AM by pxspartan
i am getting this error code as well. logged on 2 hours ago without an issue.
Tue 18 Feb 2020 4:23 AM by Toobad
Am guessing it is some sort of Login Server error. I was on a couple of hours ago too, and now am getting the 502 error.
Tue 18 Feb 2020 4:27 AM by snowdorf
intentionally entered wrong password, still gives same error message. I dont think its even making it far enough into the process to authenticate username/password
Tue 18 Feb 2020 4:34 AM by Darkcleaver
Same issue. "Unknown error, status code 502"
Tue 18 Feb 2020 4:37 AM by diabloplz
Same here, "Unknown error, status code was 502"
Tue 18 Feb 2020 4:37 AM by hurleyimage
I am getting the same error code 502.
Tue 18 Feb 2020 4:43 AM by TaWayneGlover
I repatched live, then tried logging in, same error. I ran patch fixer then tried game same error. I tried login as admin, same error so the issue I think is server side
Tue 18 Feb 2020 4:46 AM by Falconer
I'm having the same issues. After running several fixes for other problems, I'm still getting a 502 error.
Tue 18 Feb 2020 4:48 AM by Delafranza
Same here:

Unknown error, Status code was 502
Tue 18 Feb 2020 4:55 AM by evernixxx
Its on the server side.
Tue 18 Feb 2020 5:16 AM by rocketait
same 502 error
Tue 18 Feb 2020 5:18 AM by Alannon
Getting the same thing, anyone know whats going on?
Tue 18 Feb 2020 5:26 AM by Systemzzz
same here I think maybe their side of things crashed
Tue 18 Feb 2020 5:45 AM by vbarrows579
I'm getting same error
Tue 18 Feb 2020 5:48 AM by Tigin
i get server is having some kinda issues , not us ... i wish they have done an announcement before ppl repatch , reload their clients etc . Going to wait .


edit: just checked discord , some says GM s trying to fix problem . "more evidence problem is not at player side ... i recommend not to bug your comp software patch connection etc and wait for the fix
Tue 18 Feb 2020 6:03 AM by Hurielle4
Same


Unknown error, Status code was 502
Tue 18 Feb 2020 6:12 AM by dream21
I'm getting same error
Tue 18 Feb 2020 6:59 AM by Casimir
Same all was ok yesterday and this morning : Unknow Error, status code was 502

Things tried :

Re install game
Re pacth duwngrade and fix game

Phoenix launched in administrator.
Tue 18 Feb 2020 7:29 AM by grsapoun
same here
I tried to downgrade , but error 502 still pops in login
Tue 18 Feb 2020 7:36 AM by lousiane59140
same here
I tried to downgrade , but error 502 still pops in login
Tue 18 Feb 2020 7:44 AM by Siouxsie
Error 502 means the proxy you're connecting to can't talk to the server itself, so, the game server is down. It's not your computer or files.
Tue 18 Feb 2020 7:45 AM by Pao
Got this error as well.
Tue 18 Feb 2020 8:09 AM by hansi
seems like server is down, no ppl online
Tue 18 Feb 2020 8:12 AM by jetaime
where we can play other server ?
Tue 18 Feb 2020 8:13 AM by Pao
jetaime wrote:
Tue 18 Feb 2020 8:12 AM
where we can play other server ?

Time to log on Uthgard and pay your house
Tue 18 Feb 2020 8:32 AM by yyrkoon
Same
Tue 18 Feb 2020 8:53 AM by Northztorm
Something new about what's wrong and when the server is up again devs?
Tue 18 Feb 2020 9:16 AM by Uthred
https://forum.playphoenix.online/viewtopic.php?f=26&p=97089#p97089
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